Customer Service or Customers Serving?

Seriously, are we not in a recession? You would think, common sense says:
 Recession = Lack of employment = Be a good employee and you get to stay on board when shit hits the fan and your company has to lay off a few hundred. Well you’d think us humans could compute one simple equation. I swear I have never received such awful customer service like I have been receiving lately, and EVERYWHERE!


I know, I know…employees are pissed cause employers are cutting hours or maybe that morning there friend or partner got laid off. I understand times are tough but do I really need a side order of attitude with my cheese burger? Is that really necessary? Whatever happened to we’re all in this together. Instead it’s more like “Save yourselves”, “Oh and F. you on the way out.” Why is that? Now-a-days it’s more like the customer’s always wrong instead of the customer’s always right. I’ve had an employee interrupt me from asking them a question to pick up their cell phone, during work hours and carry on a conversation! The true US deficit is kindness. Maybe if we were to learn how to provide exceptional customer service, along with our products, customers would not feel as if they are serving us.